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Help Center Notice sources USCIS

Connect your USCIS account

Link your USCIS online account so ClerqLegal retrieves every new receipt, RFE, biometrics, and decision notice as soon as it is issued.

Before you start

The USCIS integration is an add-on to your plan. You will need the ClerqLegal browser extension installed, the representative account your firm uses at my.uscis.gov, and access to the phone or email that receives its two-step verification codes.

  1. Turn on Skip PDF download in the extension

    Open the ClerqLegal browser extension, tick Skip PDF download, then click Save settings. This is needed only the first time you connect, so the initial fetch can pull in your existing notices quickly.

    ClerqLegal browser extension Quick Settings with Skip PDF Downloads ticked and the Save Settings button highlighted
    ClerqLegal extension: tick Skip PDF download and click Save settings.

  2. Open the USCIS tab in ClerqLegal

    In ClerqLegal, open the USCIS tab from the sidebar.

    ClerqLegal sidebar with the USCIS tab selected and the Go to USCIS Login button highlighted on the USCIS Cases page
    ClerqLegal sidebar: open the USCIS tab.

  3. Log in to your USCIS account

    Sign in with the email and password for your firm’s USCIS online account. If USCIS asks for a two-step verification code, enter the code sent to the phone or email on the account, or the current code from your authenticator app.

    USCIS Sign In page with Email Address and Password fields and the Sign In button highlighted
    USCIS sign-in with email, password, and verification code.

  4. Let the notices load

    As soon as you are logged in, ClerqLegal starts fetching your cases and notices automatically. The Fetching Progress bar at the bottom of the page tracks how far along it is — leave the tab open until it finishes.

    ClerqLegal USCIS Cases page loading records with the Fetching Progress bar highlighted
    USCIS Cases page with the Fetching Progress bar running.

  5. Review the notices in Unprocessed Notices

    Everything ClerqLegal fetches from USCIS lands under Notices › Unprocessed Notices in the sidebar. Each row shows the notice type, the person it belongs to, and its status, so you can check what came in before it is filed and sent on.

    ClerqLegal Unprocessed Notices list with the Notices item and Unprocessed Notices link highlighted in the sidebar
    Fetched notices appear under Notices › Unprocessed Notices.

  6. Turn Skip PDF download back off

    Once the first fetch finishes, open the ClerqLegal extension again, untick Skip PDF download, and click Save settings. From now on ClerqLegal downloads the PDF for every new notice.

    ClerqLegal extension Quick Settings with Skip PDF Downloads unticked and the Save Settings button highlighted
    ClerqLegal extension: untick Skip PDF download and click Save settings.

Next steps

Mail forwarder Set up Gmail forwarding Forward USCIS and EOIR emails from Gmail or Outlook to ClerqLegal. Calendar rules Manage calendar rules Control how deadlines and hearings are calculated. Email templates Edit email templates Customize the client emails ClerqLegal sends. Dropbox Dropbox Auto-file notices into Dropbox folders.