Privacy Policy

At ClerqLegal, we take your privacy and the confidentiality of your firm's data seriously. This policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect information you provide directly to us or process through our platform, such as:

• Name, contact information, and firm details
• Integration credentials (for syncing with Docketwise, Filevine, Clio, etc.)
• Case data, USCIS/EOIR notices, and documents processed through our automation tools
• Client communication details necessary for automated updates

2. How We Use Your Information

We use the information we collect to:

• Provide our automation services (processing receipts, extracting data, and routing documents)
• Sync case updates to your existing practice management software
• Respond to your inquiries and provide technical support
• Improve the performance and efficiency of our automation models

3. Data Protection

We implement the following mechanisms to protect your personal information and sensitive client data:

• Encryption in transit: All data transmitted between your browser, our servers, and third-party services is encrypted using TLS (HTTPS).
• Encryption at rest: Sensitive data stored on our servers, including integration credentials and session tokens, is encrypted at rest.
• Access controls: Access to firm data is restricted to authenticated and authorized users only. Role-based permissions limit access to sensitive operations.
• Credential security: OAuth tokens and API credentials used for third-party integrations are stored securely and never exposed to unauthorized parties.

We do not sell or share your data with third parties for marketing purposes. Data shared with third-party integrations (such as your case management platform) is done solely at your direction to fulfill the service functions.

4. Google User Data

ClerqLegal integrates with Google Calendar to automatically create and manage calendar events on behalf of authorized users. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

What Google user data we collect: When you connect your Google account, we collect and store the following data returned by Google:

• Your Google account email address and display name (collected at authorization to identify the connected account)
• An OAuth access token and refresh token (used to authenticate requests to the Google Calendar API on your behalf)
• Calendar event IDs returned by Google when we create a calendar event (stored solely to identify and delete that specific event if it is later superseded by an updated notice)

We do not collect, read, or store any other data from your Google account, including contacts, emails, or any other Google service data.

How we use Google user data: Calendar events are created automatically when appointment notices (such as USCIS interviews or court hearings) are detected in processed documents. Events are deleted when a subsequent cancellation notice is received. Google user data is used solely for this purpose and is not used for advertising, analytics, profiling, or shared with any third party.

Data retention: Google account email and display name are retained for as long as your Google Calendar connection remains active, to identify the connected account within the application. OAuth tokens are retained only while the connection is active and are refreshed automatically. Calendar event IDs are retained until the corresponding appointment is no longer relevant or the connection is disconnected. Upon disconnection, all Google user data is immediately deleted from our systems.

Data deletion: You may disconnect your Google Calendar at any time from within the application settings. Upon disconnection, your OAuth tokens are immediately deleted from our systems. You may also revoke access directly from your Google Account permissions page. To request deletion of any retained data, contact us through our website.

5. Cookies

Our website and platform may use cookies to enhance your browsing experience and session management. You can disable cookies in your browser settings, though this may affect platform functionality.

6. Contact Us

If you have questions about this privacy policy or our data practices, please contact us through our website.