Help Center Upload notices Clio

Upload Notices to Clio

How to upload a notice and run Clio automation through ClerqLegal, and optionally send client emails along the way.

  1. Set up the Clerq extension and sign in

    Add the ClerqLegal Automation Engine extension to Chrome: ClerqLegal Automation Engine on the Chrome Web Store. Then make sure you are signed in to Clio in the same browser before you upload.

  2. Upload your document

    In the sidebar, open Upload Documents. Drop your notice PDF onto the upload area or click to browse. PDF only · max 500 MB per file · up to 20 files.

    Upload Documents page with the PDF drop area
    Upload Documents: drop a PDF or click to upload.
  3. Run the Clio automation

    Go to Notices → Unprocessed Notices. Your notice appears with the status Awaiting Upload. Click Start Automation to upload it to Clio. Once it finishes, the status changes to Processing Complete.

    Pending Notices list with a notice Awaiting Upload and the Start Automation button
    Unprocessed Notices: "Awaiting Upload", with the Start Automation button.
  4. Check for notices that need attention

    When automation finishes, most notices upload automatically and move to Processed. Watch the Status column, though. Any notice ClerqLegal couldn't confidently match is flagged Needs Attention and left in the list. Open that notice (click its name, or the edit icon under Actions) to review and fix it in the next step.

    A notice flagged Needs Attention in the notices list after automation
    A notice flagged Needs Attention after automation: open it to review the details.
  5. Review the event details

    Open a notice to see its Event Details. Review the extracted information, click View Document to check it against the source PDF, and confirm the matched client and matter. If the wrong person was matched, click Change Contact. Notices that still need a decision are flagged Needs Attention.

    Event Details panel for a notice showing the extracted information, the matched client and matter, and a Change Contact button
    Event Details: review the matched client and matter, or click Change Contact to fix a wrong match.

Optional: Send emails through ClerqLegal

  1. Generate and send the emails

    Click Send Emails, choose the contacts and languages you want, then click Generate All Emails. Review the drafts, then click Send Selected Emails, or click Skip to handle a client manually.

Important

Notices only disappear from Pending Notices once you either send the email or skip it.

Next steps